Supplement No. 60 - Telephone - PA P.U.C. No. 3
Citizens Telephone Company Section 1
of Kecksburg Second Revised Sheet 1
Canceling First Revised Sheet 1
GENERAL REGULATIONS
TARIFF APPLICATION
This tariff governs the furnishing of telephone service and facilities by the
Citizens Telephone Company of Kecksburg, hereinafter referred to as the
Telephone Company. The general regulations in this section of the tariff are
supplemental to regulations contained in other sections of this tariff.
TELEPHONE SERVICE DEFINED
The Telephone Company does not transmit messages but offers, subject to the
terms and conditions specified in this tariff, the use of its facilities,
where available, for communication between subscribers. The term "service"
as used throughout this tariff refers to service, equipment and facilities.
OBLIGATION TO FURNISH SERVICE
The Telephone Company's obligation to furnish service is dependent upon its
ability to secure and retain, without unreasonable expense, suitable
facilities and rights for the construction and maintenance of the necessary
circuits and equipment.
SPECIAL TYPE OF SERVICE AND EQUIPMENT
In cases where a subscriber desires some special type of service or equipment
for which provision is not otherwise made, and in the judgement of the
Telephone Company there is no reason for refusing to render the special
service desired, a rate is quoted based on the cost of furnishing such service
or equipment.
EQUIPMENT, APPARATUS AND ACCESS LINES (C)
Access line equipment furnished by the Telephone Company shall remain the
property of the Telephone Company and, upon termination of service for any
cause whatsoever, shall be returned to the Telephone Company in good
condition, reasonable wear and tear thereof excepted.
All connection to the network by the Company or by the Customer must comply
with the rules and regulations of the F.C.C.
(C) Indicates Change
______________________________________________________________________________
Issued: February 6, 1987 Effective: January 1, 1987
Supplement NO. 60 - Telephone - PA P.U.C. No. 3
Citizens Telephone Company Section 1
of Kecksburg Second Revised Sheet 2
Canceling First Revised Sheet 2
GENERAL REGULATIONS(cont'd)
INSTALLATION, RELOCATION, MAINTENANCE, REPAIRS & REMOVAL
All access wiring, protectors and/or network interface devices must be (C)
installed, maintained, repaired, relocated and removed by the Telephone (C)
Company. (C)
The subscriber shall be responsible for damages to the facilities of the
Telephone Company resulting from negligence or willful act of the subscriber.
The Telephone Company shall not be liable for any defacement of or damage to
the premises of the subscriber resulting from the attachment of the Telephone
Company s equipment, apparatus or lines on such premises, or their
installation or removal, when such damage is not the result of negligence of
the Telephone Company.
ACCESS TO PREMISES OF SUBSCRIBER
For the purpose of installing, repairing, inspecting or removing any part of
its equipment, apparatus or lines on the premises of the subscriber, or for
making collections, the agents and employees of the Telephone Company shall
have entrance thereto at any reasonable hour.
BUSINESS AND RESIDENCE SERVICE CLASSIFICATIONS
Business rates are applicable in connection with service furnished at a
business location or any other place where the service is used primarily or
dominantly for business, professional or institutional purposes. If either
the main station or any extension connected therewith is located in a place
where business rates are applicable, business rates apply to the main station
and to all extensions therefrom.
Residence rates apply in private residences where the service is used
primarily or dominantly for social or domestic purposes.
USE OF SERVICE
Unless otherwise indicated in this tariff, the use of business service is
restricted to the subscriber, his agents and representatives, and the use of
residence service is restricted to the subscriber and members of his
household.
The subscriber shall not use the service or permit others to use it in such
manner as to interfere with the service of other subscribers.
Unless otherwise provided in this tariff, service shall in no case be resold.
(C) Indicates Change
______________________________________________________________________________
Issued: February 6, 1987 Effective: January 1, 1987
Supplement No.111 - Telephone - Pa. P.U.C. No. 3
Citizens Telephone Company Section 1
of Kecksburg First Revised Sheet 3
Canceling Original Sheet 3
GENERAL REGULATIONS(C)
(continued)
CONTRACTS FOR SERVICE
The Telephone Company reserves the right to require applications for service
to be made in writing on forms supplied by it. Upon acceptance of an
application for service, all applicable provisions of the Telephone Company's
tariffs lawfully on file become the contract between the Telephone Company and
the subscriber. Requests for additional service or changes in service, upon
acceptance by the Telephone Company, become a part of the original contract,
except that each item of additional service is subject to the appropriate
minimum contract term. The acceptance or use of service may be deemed an
application for such service and an agreement to pay for it at the rates
applicable thereto under the current tariff. Any change in rate or
regulations lawfully made acts as a modification of all contracts to that
extent without further notice.
Except as otherwise provided in this tariff, service is furnished for a
minimum contract term of three months.
DEPOSITS
A deposit, in accordance with Commission regulations at 52 Pa. Code,§§ 64.31
-64.41 may be required as security for future bills. Interest rates applied
to customer deposits held by the Telephone Company are prescribed by the PUC.
Deposits will be returned in accordance with Commission regulations at 52 Pa.
Code, §§ 64.31 - 64.41.
The fact that a deposit may have been made in no way relieves the applicant or
subscriber from complying with the Telephone Company s regulations as to the
prompt payment of bills or constitutes a waiver or modification of the regular
practices providing for discontinuance of service for non-payment of any sums
due the Telephone Company for service rendered.
CHARGES FOR FRACTIONAL MONTHS
When service is established, the initial charge for local service, equipment
and facilities for the fractional part of the current billing month is a pro
rata share of the monthly charge.
(C) Indicates Change
______________________________________________________________________________
Issued: January 15, 1999 Effective: January 1, 1999
Supplement No. 101 - Telephone - PA P.U.C. No. 3
Citizens Telephone Company Section 1
of Kecksburg Fourth Revised Sheet 4
Cancels Third Revised Sheet 4
GENERAL REGULATIONS(cont'd)
PAYMENT OF SERVICE
Installation and construction charges, where applicable, must be paid in advance of the
establishment of service.
Service connection charges are payable when service is established.
Message charges at pay telephones are payable in advance. (C)
Recurring charges for service are billed monthly in advance and are payable when the service
has been rendered. Charges for toll message service are billed after the service has been
rendered and are payable on request.
Charges for all local and toll messages sent from the subscribers telephone station, and for
all toll messages received at such station on which charges are reversed with the consent of
the person answering the call, are the responsibility of the subscriber.
A statement of account rendered to the subscriber shall be deemed correct and binding upon the
subscriber unless objection in writing is received by the Telephone Company within thirty days
after rendition of the statement.
SUSPENSION OF SERVICE
The Telephone Company reserves the right to suspend service for non-payment of bills, ten days
after date due, or for violation of rules and regulations of this tariff, after due notice by
the Telephone Company.
The Telephone Company also reserves the right to suspend, without notice, service to facilities
that have apparently been abandoned and to demand payment for such service up to and including
date of suspension, provided it has not been notified by the subscriber to discontinue service
prior thereto.
LIABILITY OF TELEPHONE COMPANY
In event interruptions, omissions, defects, errors, mistakes or delays in transmission occur in
the course of furnishing service, lines and other facilities, and are not caused by negligence
of the subscriber, the liability of the Telephone Company for damages arising therefrom shall
not, except as otherwise provided in Section 1 Sheet 8 of this tariff, exceed an amount
equivalent the proportionate charge to the subscriber for the period during which such
interruption, omission, defect, error, mistake or delay in transmission occurs. Where a local
message guarantee applies, a pro rata portion of the guarantee for the period of suspension is
allowed. No other liability shall in any case attach to the Telephone Company.
(C) Indicates Change
______________________________________________________________________________
Issued: March 18, 1997 Effective: April 15, 1997
Telephone - Pa. P.U.C. No. 3
Citizens Telephone Company Section 1
of Kecksburg Original Sheet 5
GENERAL REGULATIONS(C)
(continued)
CANCELLATION FOR CAUSE
Service is furnished subject to the condition that it will not be used for an
unlawful purpose. Service will not be furnished if any law enforcement
agency, acting within its jurisdiction, advises that such service is being
used or will be used in violation of law, or if the Telephone Company receives
other evidence that such service is being or will be so used.
The Telephone Company may also terminate without advance notice any service
which is used in such a manner as to interfere with the service of others or
that is used for any purpose other than a means of communication.
TELEPHONE NUMBERS
The Telephone Company reserves the right to change the telephone number or
numbers of a subscriber s station or stations as the exigencies of the
business may require.
TELEPHONE DIRECTORIES
Telephone directories issued by the Telephone Company to its subscribers and
patrons without charge are the property of the Telephone Company and shall be
surrendered to the Telephone Company upon termination of service or
distribution of a subsequent issue, in as good condition as reasonable wear
and tear permits. No binder, holder or auxiliary cover, except where
furnished by the Telephone Company, may be used in connection with any
directory furnished by it.
The Telephone Company, except as provided herein, shall not be liable for
damage claimed on account of errors in, or omissions from, its directories,
nor for the result of publication of such errors in the directory, nor will
the Telephone Company be a party to controversies arising between subscribers
or others as the result of listings published in its directories.
OVERTIME WORK
When, at the subscriber s request, work is performed at other than regular
business hours of the Telephone Company, an extra charge for such work will be
made to compensate for the current overtime wage rates.
TOLL MESSAGE RATES
Rates, rules and regulations governing Toll, or Long Distance, messages are
contained in the toll tariff of The Bell Telephone Company of Pennsylvania in
which this company concurs.
(C) Indicates Change
______________________________________________________________________________
Issued: August 30, 1951 Effective: November 1, 1951
Telephone - Pa. P.U.C. No. 3
Citizens Telephone Company Section 1
of Kecksburg Second Revised Sheet 6
Canceling First Revised Sheet 6
GENERAL REGULATIONS
(continued)
LOCAL EXCHANGE SERVICE PERIODS
The Telephone Company may automatically control the length of local service
connections and suspend service upon completion of a local message of 6 to 8
minutes duration. Disconnection may be effected automatically after a warning
signal is given approximately 1 1/2 minutes prior to disconnection. This
applies to all local calls except those originated by one-party line or PBX
subscribers.
IDENTIFICATION OF PUBLIC ANNOUNCEMENTS (C)
For the purposes of identification, subscribers to telephone service who
transmit recorded public announcements over facilities provided by the
Telephone Company must include in the recorded message the name of the
organization or individual responsible for the service and the address at
which the service is provided. Subscribers transmitting factual public
announcements such as Time, Weather, Stock Market quotations, Airline
schedules and similar information are excluded from the preceding condition.
For subscribers not complying with the foregoing the announcing device will be
subject to disconnection from the telephone lines.
The Telephone Company reserves the right to release, upon request, the names
and addresses of subscribers who transmit recorded or taped public
announcements over telephone company facilities, when the announcing device is
provided by either the telephone company or the subscriber.
(C) Indicates Change
______________________________________________________________________________
Issued: September 1, 1966 Effective: November 1, 1966
Supplement No. 128 - Telephone - PA P.U.C. No. 3
Section 1
Citizens Telephone Company 52nd Revised Sheet 7
of Kecksburg Cancels 51st Revised Sheet 7
GENERAL REGULATIONS(cont'd)
STATE TAX ADJUSTMENT SURCHARGE
In addition to the charges provided in this tariff and other state toll and access tariffs in
which this company concurs, a surcharge, as shown below, will apply to all intrastate charges
for service on or after September 1, 2003, except on calls from pay telephones. (C)
Surcharge
For services provided to: Rate
----
END USER -0.548% (C)
ACCESS USER & LOCAL EXCHANGE CARRIER -0.520% (C)
The above charges will be recomputed, using the same elements prescribed by the Commission:
a. Whenever any of the tax rates used in calculation of the surcharge are changed.
b. Whenever the utility makes effective any increased or decreased rates.
c. And on March 31, 1971, and each year thereafter.
The above recalculations will be submitted to the Commission within 10 days after the
occurrence of the event or date which occasions such recomputations; and that if the recomputed
surcharge is less than the one in effect the Utility will, and if the recomputed surcharge is
more than the one then in effect the Utility may submit the such recomputation a tariff or
supplement to reflect such recomputed surcharge, the effective date which shall be 10 days
after filing.
(C) Indicates Change
_____________________________________________________________________________
Issued: August 22, 2003 Effective: September 1, 2003
Telephone - Pa. P.U.C. No. 3
Citizens Telephone Company Section 1
of Kecksburg Original Sheet 8
GENERAL REGULATIONS(cont'd)
ALLOWANCES FOR TELEPHONE SERVICE INTERRUPTIONS (C)
When main telephone service is interrupted for a period of at least 24 hours,
the company, after due notice by the customer, shall apply the following
schedule of allowances except in situations as provided in Paragraph 2:
1. (a) 1/30 of the tariff monthly rate of all services and facilities
furnished by the company rendered inoperative by the company to
the extent of being useless for each of the first three (3) full
24 hour periods during which the interruption continues after
notice by the customer of the company conditioned that the out-of-
service extends beyond a minimum period of 24 hours.
(b) 2/30 of each full 24 hour period beyond the first three 24 hour
periods. However, in no instance shall the allowance for the out-
of-service period exceed the total charges in a billing period for
the service and facilities furnished by the company rendered
inoperative to the extent of being useless.
2. When service is interrupted for a period of at least 24 hours due
to such factors as storms, fires, floods or other conditions
beyond the control of the company, an allowance of 1/30 of the
tariff monthly rate for all services and facilities furnished by
the company rendered inoperative to the extent of being useless
shall apply for each full 24 hours during which the interruption
continues after notice by the customer to the company.
Nothing contained herein and no tariff adopted hereto shall limit
any responsibility or liability on the part of a telephone company
to a customer which would exist pursuant to law but for this rule
and said tariff.
The foregoing allowances shall not be applicable where service is
interrupted by the negligence or wilful act of the customer to
service or where the company pursuant to the terms of the contract
for service suspends or terminates service for non-payment of
charges or for unlawful or improper use of facilities or for any
other reason provided for in the filed and effective tariff.
(C) Indicates Change
______________________________________________________________________________
Issued: February 16, 1973 Effective: April 20, 1973
Supplement No. 85 - Telephone - PA P.U.C. No. 3
Citizens Telephone Company Section 1
of Kecksburg Original Sheet 9
GENERAL REGULATIONS (cont'd)
TELECOMMUNICATIONS SERVICE PRIORITY
1. GENERAL
Telecommunications Service Priority (TSP) provides for priority treatment to provision
and restore National Security and Emergency Preparedness (NSEP) telecommunications
services.
NSEP services are defined as those telecommunications services which are used to
maintain a state of readiness or respond to and manage any event or crisis which causes
or could cause injury or harm to the population, damage or loss to property, or regrades or
threatens the NSEP posture of the United States.
TSP services fall into two categories, Emergency and Essential. Emergency Services are
newly ordered services so critical as to offer provisioning at the earliest possible time,
without regard to the service user's cost. Essential Services are all other NSEP services
assigned restoration and/or provisioning priorities within the system.
TSP service shall be provided in accordance with Part 64.401, Appendix A of the Federal
Communications Commission's Rules and Regulations as well as the guidelines set forth
in "Telecommunications Service Priority System for National Security Emergency
Preparedness Service Vendor Handbook" dated July 9, 1990, and "Telecommunications
Service Priority System for National Security Emergency Preparedness Service User
Manual."
2. RESPONSIBILITIES OF THE CUSTOMER
a. Customer can request assignment to the TSP system through the following
agencies:
Customer Contact
Federal Agencies - TSP Program Office
State & Local Govt.'s - Federal Emergency Management Agency
Foreign Governments - Department of State or Defense
Private Industry - Any Federal organization, but normally
one with whom they have a contractual
relationship involving an NSEP function.
The TSP Program Office is contained within the National Communications
System.
______________________________________________________________________________
Issued: April 13, 1994 Effective: April 14, 1994
Supplement No. 85 - Telephone - PA P.U.C. No. 3
Citizens Telephone Company Section 1
of Kecksburg Original Sheet 10
GENERAL REGULATIONS (cont'd)
TELECOMMUNICATIONS SERVICE PRIORITY(cont'd)
2. RESPONSIBILITIES OF THE CUSTOMER(cont'd)
b. Once customers have received their TSP assignment, signified by a TSP
Authorization Code, the customer must submit the code along with a service
request to the Company.
c. During certain emergencies, the Company will take TSP service requests
verbally. In these cases, a written service order should follow within two
working days.
3. RESPONSIBILITIES OF THE COMPANY
a. The Company will send a Service Confirmation to the TSP Program Office
upon the completion of an ordered TSP service within 45 calendar days of the
completion.
b. The Company will designate a 24-hour point of contact for receiving
Emergency TSP provision requests and reports that a TSP service is unusable
or out of service.
4. RULES AND REGULATIONS
a. The Company will provision and restore, when necessary, thos
telecommunications services with TSP assignments before services without such
assignments, both from this tariff and PTA's Access tariff and Toll tariff, in which
this Company concurs.
b. When spare facilities are not available, it may be necessary for the Company to
preempt the facilities required to provision or restore a TSP service. When
preemption is necessary, the sequence in which existing services may be
preempted is as follows:
- Non-TSP services
- TSP services, selected in the inverse order of their TSP priority level
assignment.
When such preemption is necessary, the Company will make every reasonable
effort to notify the preempted customer of the action to be taken.
c. The Company is not authorized to provide priority treatment to provision TSP
services to customers that have no provisioning priority.
___________________________________________________________________________
Issued: April 13, 1994 Effective: April 14, 1994
Supplement No. 85 - Telephone - PA P.U.C. No. 3
Citizens Telephone Company Section 1
of Kecksburg Original Sheet 11
GENERAL REGULATIONS (cont'd)
TELECOMMUNICATIONS SERVICE PRIORITY(cont'd)
4. RULES AND REGULATIONS(Cont'd)
d. The Company may verify provisioning priority assignments with the TSP
Program Office. However, the Company may not delay provisioning of an
Emergency TSP service for verification purposes.
e. In obtaining TSP, the customer authorizes the Company to provide certain
customer record information to the TSP Program Office to maintain and
administer the TSP System. This customer information will include only the
customer's name, TSP authorization code, Company Circuit ID, customer
telephone number and customer mailing address.
5. RATES
a. In the event that the Company must utilize additional labor outside of normal
business hours in the provisioning or restoration of a qualifying TSP service,
additional labor charges may apply. Such charges will be based on cost and billed
to the customer. The Company will attempt to inform the customer of
approximately how much these charges will be in advance.
b. A Service Order Charge applies when TSP requests/changes are made to a
customer's line record after a service has been connected. In addition, a one time
charge, based on cost, for the initial establishment of TSP status in Company
records will be billed to the customer.
c. In subscribing to TSP, the customer recognizes that quoting charges and
obtaining customer permission to proceed with service installation or restoration
would delay the installation or restoration process and grants the Company the
right to assess additional charges, when applicable, after the installation or
restoration has been completed. When possible, the Company will attempt to
provide an estimate to the customer of the additional charges in advance of the
work.
d. Facilities required by the Company for the provisioning, restoration, or
maintenance are exempt from the TSP rules.
e. The Company will provide reconciliation of its TSP records with corresponding
records contained in the TSP Program Office's database, in compliance with
current program requirements. The Company reserves the right to apply the costs
associated with updating the reconciling TSP database records.
__________________________________________________________________________
Issued: April 13, 1994 Effective: April 14, 1994
Section 2